Give your members one-on-one support with Member Communication Center

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Technology Solutions
Video Banking

No member likes to play the waiting game — Create a better member experience with this real-time, on-demand and personal service secure messaging solution.

With innovative technology constantly emerging, your members are accustomed to instant gratification. Whether they have a question or issue, they want instant, yet personable ways to get them resolved. Our Member Communication Center product offers fast and personalized member service through your website and online or mobile banking*.

Cross-channels of effective communication increase member engagement and build loyalty.

With the Member Communication Center, you provide one-on-one support that your members appreciate and deserve. This unique remote delivery solution will allow members to securely engage with member service representatives or specialists at the credit union through real-time SMS and MMS (Multimedia Messaging Service) messaging, anytime, anywhere.

Video BankingFeatures include:

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"Thank you for the successful roll out of our new website design! You took our vision and delivered solutions that exceeded our expectations."

Tom Alter
SVP, Chief Marketing Officer
Genisys Credit Union

Woman using a computer