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Real Feedback, Real Action

We provide you with the essential tools and insights to create exceptional experiences.
 
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More Than Surveys, A Full Feedback System
MemberXP and BankingXP help you move from data to decisions. This is a full-service experience platform that turns raw comments into real-time coaching, performance metrics, and service recovery.

Platform Features:
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Intelligent feedback routing to the right teams
 
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Real-time alerts for hot topics and breakdowns
 
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AI-driven sentiment tagging
 
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Fully interactive dashboards, using various demographic filters for marketing segmentation
 
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Every experience, every interaction measured, including onboarding, lending, and digital services
 
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Emotional sentiment analysis across all touchpoints
 

 

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Transform Data into Actionable Insights with powerXP
Our leading customer experience platform for financial institutions, now featuring powerXP, offers enhanced insights into your complex customer services data.
PowerXP Screenshots
PowerXP Screenshots



 
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Designed specifically for financial institutions, powerXP transforms complex data into easy-to-understand insights.
 
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Achieve deeper understanding and make informed decisions with advanced analytics capabilities.
 
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As a leader in analytics solutions, powerXP supports advanced AI strategies to deliver significant business value.
 
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Leverage data-driven insights to enhance customer satisfaction and service quality.
 
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Here's What Our Clients Say:
 
"I rely on their expertise all the time. And they’re always spot on."

Karen Wood, Service 1st Federal Credit Union
 
"It gives us a clear view of where we excel and areas where we can improve, all based on direct member feedback.

Amber Mooney, TruEnergy FCU

 
"The insights from powerXP challenged me to think differently and immediately enhanced our data representation to Branch Operations, proving invaluable."

Laura Pryor, American 1 Credit Union

 
"The granularity powerXP offers is transformative. It calculates individual performer scores automatically, saving significant time and enhancing efficiency with reporting results."

Kurt Jourdan, Indiana University Credit Union
 
Our platform is designed for financial institutions ready to switch systems or enhance their strategy quickly and effectively.

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